hello@nirvadesk.com +91 98662 23176 Visakhapatnam, India · Serving clients worldwide
Live now · 24/7 · 365 days a year

Enterprise IT expertise,
on call for you.

15+ years of real enterprise IT experience — now available for your home or business, around the clock, in every timezone. Fast, secure, no callout fees.

24/7
Always online
<2min
Avg reply
99%
Resolved
500+
Clients
IndiaOnline
EuropeOnline
AmericasOnline
APACOnline
Windows AdminActive DirectoryGoogle Workspace Okta & MimecastVMware & Hyper-VCCTV & Biometric
Who we help

Home users & businesses, both covered.

Choose your path — each one is tailored to exactly what you need.

For my home

Individuals & families · from ₹499/session
  • Slow PC & laptop speed-up
  • Virus & malware removal
  • Wi-Fi & internet troubleshooting
  • Printer & scanner setup
  • Email — Outlook, Gmail, M365
  • Smart home & IoT device setup
Book a Home Session

For my business

Offices of 5–50 users · from ₹5,000/month
  • Active Directory & Google Workspace
  • Employee IT onboarding & offboarding
  • Network, VPN & server support
  • Email security & Okta SSO setup
  • IT asset management
  • Managed IT retainer plans
Get a Free IT Audit
Our services

Everything IT, under one roof.

A full stack of remote IT services — all delivered online, all backed by 15+ years of hands-on experience.

01

Windows & Endpoint

OS repair, blue screens, drivers, performance tuning, remote support.

02

Security & Identity

Virus removal, Okta SSO/MFA, Mimecast, password managers, backup.

Business
03

Networking

Wi-Fi, routers, LAN/WAN, VPN, TCP/IP, DNS, DHCP, email gateways.

04

Cloud & Business IT

Google Workspace, Microsoft 365, Active Directory, Jamf, SaaS management.

Business
05

Servers & Virtualisation

VMware, Hyper-V, Windows Server, email migration, server monitoring.

Business
06

CCTV & Physical Systems

Surveillance, access control, biometric devices, AV systems.

Certified
07

Backup & Data Recovery

Automated cloud backup, deleted file recovery, ransomware recovery.

New
08

Smart Home & IoT

Smart plugs, cameras, thermostats, voice assistants, home network tuning.

New
09

Software & Licensing

OS & Office activation, license audits, app troubleshooting.

10

Web & Email Hosting

Domain setup, DNS records, business email hosting, SSL troubleshooting.

New
11

Firewall & UTM

Firewall configuration, intrusion detection, guest network isolation.

Business
12

1:1 Tech Coaching

Patient, plain-language walkthroughs so you understand your devices.

New
How it works

Fixed in 3 steps. No visits.

The entire process happens remotely — you never need to leave home or carry your device anywhere.

01

Reach out

Contact via WhatsApp, email, phone, or the form below. Describe your issue in plain language.

02

We connect securely

One click opens a secure remote session — you watch everything on your own screen, with full control.

03

Problem solved

We fix it, explain what happened in plain language, and confirm everything works before ending.

No fix = no charge You watch the full session Only with your permission Most issues under 30 min
What clients say

Real fixes, real relief.

A few words from people whose problems we've solved — remotely, and usually the same day.

★★★★★

My laptop was crawling and I genuinely thought I'd need a new one. Turned out to be a browser full of junk extensions. Fixed in 20 minutes, fully explained.

AR
Anita R.
Home user · Hyderabad
★★★★★

We moved our 12-person office to Google Workspace with zero downtime. Handled overnight — staff logged in the next morning and everything just worked.

VK
Vikram K.
Office manager · Bengaluru
★★★★★

Ransomware hit one of our shared drives on a Sunday night. Had someone on a live session within minutes and most files back by morning.

SP
Sandra P.
Small business owner · Remote client

Illustrative examples based on the kind of work we do. Ask us for direct references from current clients.

Pricing

Honest pricing, zero surprises.

Pay per session or save with a monthly plan — home or business. All prices in Indian Rupees.

Home · One-time

Quick Fix

₹499
Up to 30 minutes. Ideal for a single, simple issue.
  • One remote session
  • Basic troubleshooting
  • Email or printer setup
  • Priority queue
Book a session
Business · Monthly

Starter Office

₹5,000/mo
Up to 5 users, endpoint support, 4-hour response.
  • All devices endpoint support
  • 4-hour priority response
  • AD / Workspace admin
Contact us
Business · Monthly

Growing Business

₹15,000/mo
6–20 users, full IT support, 2-hour response.
  • AD & Google Workspace admin
  • Network & VPN support
  • Server & virtualisation
Contact us
Business · Monthly

Full Managed IT

₹35,000/mo
20–50 users, complete outsourcing, SLA 1-hour.
  • VMware / Hyper-V & servers
  • Security hardening & audits
  • Dedicated IT partner
Contact us
Enterprise · Custom

Let's talk

Custom
50+ users, multi-site, compliance-heavy environments.
  • Multi-location coverage
  • Custom SLA & compliance
  • Dedicated account manager
Request a quote

All prices in INR · No hidden fees · Not resolved = not charged · Custom enterprise plans on request

Common questions

Before you reach out.

Straight answers to the things people usually ask before booking a session.

Every session requires your explicit permission to start, runs entirely on your own screen, and ends the moment we disconnect. We never access your device without you initiating and approving it first.

No fix, no charge. For monthly plans, unresolved issues are escalated at no extra cost until they're sorted.

Only if a fix genuinely requires it. You always type your own passwords during the session; nothing is stored afterward without your permission.

Live chat typically gets a first reply in under 2 minutes. Business plans come with defined response-time SLAs.

UPI, major debit/credit cards, and net banking for Indian clients; card payments for international clients.

We support Windows, macOS (including Jamf-managed fleets), and common Linux distributions.

Yes — sessions are explained in plain language, at a pace that works for you.

About NirvaDesk

Enterprise expertise, made accessible.

NirvaDesk was founded on a simple idea: the same calibre of IT support that large organisations rely on shouldn't be out of reach for home users and small businesses. Our approach draws on 15+ years of experience managing infrastructure that thousands of employees depend on daily.

We work with a strict remote-support methodology: every session is initiated with your explicit consent, runs entirely on your screen, and closes with a plain-language explanation of the fix.

"Every session ends with a working system and a client who understands what happened — not just a closed ticket."
01

Privacy by default

Sessions run only with your consent. Nothing retained without your knowledge.

02

Fast, direct response

Most requests get a same-day response, resolved in a single session.

03

Plain-language IT

We explain what went wrong and how it was fixed.

04

Transparent pricing

Flat, published rates. No hourly surprises, no upsell.

05

Enterprise-grade practice

The same documentation discipline used in large organisations.

06

Long-term partnership

We aim to be your ongoing IT contact — not a one-off fixer.

Get in touch

Let's fix your problem today.

Reach out via any channel. WhatsApp is fastest for urgent issues.

Sales & New Enquiries

hello@nirvadesk.com

Technical Support

support@nirvadesk.com
For existing clients with active issues

Phone

+91 98662 23176
Live chat is faster — online 24/7

WhatsApp — fastest response

+91 98662 23176

Address

Visakhapatnam, Andhra Pradesh, India — Remote support, serving clients worldwide

Send a message

I'll get back to you within a few hours on business days.

Typically reply within a few hours · No fix = no charge

💬